SHOP
TAX
FREE

Shop on board,
save on shore

Discover how to enjoy your TAX FREE
advantage with HAPPYCREW.

With HAPPYCREW, you can shop onboard and pick everything up easily at the port, with the option to claim your VAT refund once you return home.

TAX FREE: your quick guide to VAT savings

SHOP
TAX
FREE

Shop on board, save on shore

Discover how to enjoy your TAX FREE
advantage with HAPPYCREW.

With HAPPYCREW, you can shop onboard and pick everything up easily at the port, with the option to claim your VAT refund once you return home.

TAX FREE: your quick guide to VAT savings

Who can benefit from TAX FREE

TAX FREE is available to those who make purchases before disembarking and are returning home to a country outside the European Union. Here are
the conditions to qualify.

Non-EU resident

You can claim TAX FREE if you are a resident of a non-EU country and if you will be returning to your home country within 90 days from the date of purchase.

Personal or family use only

TAX FREE applies only to goods intended for your personal or family use. Items must not be purchased for commercial or professional purposes.

Minimum purchase of €70,01

To qualify for TAX FREE, your purchase must exceed the minimum amount required by current regulations, set at €70,01 for each transaction.

One marketplace, One payment, Only comfort for you!

How to Request Your
TAX REFUND

Follow the steps during checkout to receive your VAT refund

To request your TAX REFUND, select the dedicated option during checkout before completing your purchase. You will be asked to provide some additional details and a copy of your passport.
 Along with your order, you will receive an invoice that must be stamped by customs when you exit the European Union. During the customs check, the purchased goods must be presented intact, new, and unused.
 Once the stamped documentation has been validated, the VAT amount will be refunded directly to the payment method you used.

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